Dinkomart Docs How to use Dinkomart
Documentation
How to use Dinkomart.
Finding your way around the site, choosing what you need, and getting it delivered. Every topic is short, and you can jump straight to the one you want from the list on the left.
All topics
Topic 01
Getting around the site
Dinkomart sells in two directions, and the menu is split the same way. Knowing which half you are in is most of the navigation.
| For your home | For your farm | |
|---|---|---|
| What | Fresh Produce, Organic Foods | Bio-Fertilisers, Farm Machinery |
| Examples | Vegetables, fruit, flours, pulses, oils, jaggery | Compost, cultures, chaff cutters, pumps, sprayers |
| How you get it | Add to cart and check out | Cart for inputs; machinery is quoted by enquiry |
What is in the header
- Shop opens the full menu, split into those two halves. Every category is a link.
- The search box looks across the whole catalogue — type a vegetable, a brand or a machine name.
- The basket icon opens your cart from any page, without losing your place.
- The heart icon is your wishlist — topic 07.
The strip that scrolls along the very top carries the things worth knowing today: the order cut-off, the delivery promise, and anything seasonal.
Making it comfortable to read
- Light or dark. The moon/sun button switches between them, and the site remembers your choice. If you have not chosen, it follows your phone or computer's own setting.
- Sound. Small interface sounds are off unless you turn them on, and the setting is remembered.
- Motion. If your device is set to reduce motion, the site respects it and the animations stop.
There is nothing to sign up for. Your basket and your wishlist are kept in your own browser, so they are still there when you come back on the same device. You give a name and address only when you check out.
Topic 02
Using the shop page
The shop page lists everything we sell. It shows nine products at a time — press Load more for the next nine.
The filters
On a computer the filters sit down the left. On a phone, tap Filter to open them. Two of them only appear when you are looking at machinery, because they do not mean anything elsewhere.
| Price | Five bands, from under ₹100 up to above ₹20,000 |
| How it is sold | Buy online, or quoted on enquiry |
| Offers | Anything currently priced below its MRP |
| Availability | Hide anything out of stock |
| Application machinery | Dairy, cattle, fodder, irrigation, crop protection, tillage and sowing |
| Power source machinery | Manual, electric, petrol, or motor optional |
Each choice shows how many products it will give you, so you never pick one and land on an empty page. The filters you have chosen appear as small chips above the results — tap the × on one to remove just that filter, or Clear all to start again.
Sending someone a set of results
The web address changes as you filter. So if you find something worth sharing — “all the pumps under ₹20,000” — you can copy the address out of the bar and send it, and it will open exactly what you were looking at.
Topic 03
Reading a product
| On the card | What it means |
|---|---|
| The picture, or a drawn tile | Some products show a photograph; others show a clean drawn tile in the product's own colour. Both are normal. We only publish a photograph when we have one we have checked is genuinely of that product |
| The proof line | One checkable fact about the product — “snap tested at grading”, “cured in the field a fortnight”, “lifetime guarantee on the cutting wheel” |
| The price | What you pay |
| A struck-through price | The MRP, shown only when we are selling below it. If there is no struck-through price, the item sells at one price |
| Sold by | The pack — 1 kg, 500 g, 1 pc, a dozen |
| A stock badge | Appears only when something is low or out of stock. No badge means it is available |
We do not show ratings, review counts or “bestseller” scores, because we would have to invent them until enough real orders exist to earn them. Instead every product carries one fact you can actually check. That is the proof line, and it is the line worth reading.
On the product's own page
- The full description, and a specification table for anything technical — power, capacity, dimensions, guarantee.
- Options, where a product has them. Machines are often sold with or without a motor, and the price differs.
- Related products from the same category.
Topic 04
The cart, and free delivery
Tap Add to cart on any product. The basket icon in the header shows how many items you have; tap it to open your cart from any page.
| Delivery | ₹39 |
| Free delivery | On orders over ₹499 |
The cart shows a meter telling you how much more you need to add to reach free delivery. When you cross ₹499 the delivery line changes to Free on its own.
What you can do in the cart
- Change a quantity with the + and − buttons, or remove a line entirely.
- Save for later moves something out of the cart without losing it — it goes to your wishlist.
- Suggestions at the bottom are things that go with what you have already chosen.
Your cart is kept in your browser, so closing the tab does not empty it, and it stays in step if you have the shop open in more than one tab.
Topic 05
Checkout and delivery
Your name, phone number, address and pincode. The pincode matters more than it looks — crates are sorted and routed by pincode when they reach the city, so it is what gets your box onto the right van.
Pick the slot that suits you.
Cash on delivery is how you pay. Card, UPI and netbanking are shown on the page but are not switched on yet — nothing is charged online, and we do not ask for card details anywhere on this site.
You will see a confirmation on screen, and we confirm your delivery window with you on WhatsApp.
The 9 PM cut-off
Nothing sits in a warehouse waiting for a buyer. Your vegetables are harvested against orders that are already placed, which is why the cut-off exists and why it is worth beating. Orders after 9 PM go into the following day's cut.
Getting it to you cold
From the field crate to the van, produce is held at 4 degrees. Crates are split by pincode at the city hub and go out on the delivery round from there.
If something is not right
Tell us the same day. Produce is perishable, so the sooner we know, the better we can put it right. Contact us has every way of reaching us, and WhatsApp is usually fastest.
Topic 06
Buying machinery
Machinery does not have an Add to cart button. It has Enquire on WhatsApp, and that is deliberate rather than a limitation.
Three things change it: freight, because a chaff cutter costs a different amount to move to Malavalli than to Bengaluru; installation, because several machines need fitting and a demonstration; and the government subsidy, which is filed per district. The MRP is shown so you know the range you are in.
Check the specification table and the options — most machines are sold with or without a motor.
It opens a message with the machine, the option and the MRP already written in, so you do not have to describe what you are asking about.
That is what we need to work out freight and the subsidy paperwork.
A real number for your location, including delivery and installation.
The machinery range is approved for government subsidy. We do the district file alongside you rather than handing you a form — it takes a few days, and it is part of the service.
Guarantees
Guarantee terms are printed on each machine's own page, taken from the manufacturer's documentation. The chaff cutter range is manufactured by Saraswati Agro Industries.
Topic 07
Saving things for later
The heart icon on any product adds it to your wishlist. The heart in the header opens it.
It is useful for two things: keeping an eye on a machine you are thinking about, and parking something out of your cart without losing it — Save for later in the cart moves it here.
Because there is no account to sign in to, your saved items stay on the device you saved them on. They will still be there next time you visit on that device, but they will not follow you to your phone.
Topic 08
The four categories
| Category | What is in it | |
|---|---|---|
| Fresh Produce | For your home | Fruit and vegetables, cut the morning they go out |
| Organic Foods | For your home | Pantry staples — flours, pulses, oils, jaggery, spices |
| Bio-Fertilisers | For your farm | Compost, bio-cultures and organic inputs |
| Farm Machinery | For your farm | Chaff cutters, pumps, sprayers, milking machines, tillage |
The first three go through the cart. Machinery is quoted on enquiry — topic 06.
The split is the business: households buy produce, that money goes back to the plots that grew it, and those plots buy their compost, seed and machinery from the same account. You can read the whole loop stage by stage on the About page.
Topic 09
What is in season
The home page carries a seasonal panel that opens on whichever season it currently is, listing the crops that are genuinely at their best right now. Each one links straight to the product.
| Season | Months | What to expect |
|---|---|---|
| Summer | March to June | Fruit months — mango, watermelon, sweet lime. Leafy vegetables bolt in the heat, so green bunches are smaller and do not keep as long |
| Monsoon | July to September | Leaf crops come back and are at their best. Rain-splashed produce needs washing and does not keep, so it goes out fresher and more often |
| Post-monsoon and winter | October onward | The main vegetable window |
It is worth a look before you order. Buying with the season is cheaper, and it tastes better.
Topic 10
The Farm Box
A weekly crate of whatever is genuinely good that week, delivered on the same next-day promise as everything else.
Nobody who grows vegetables can promise the same six things every week — a hard monsoon or a good mango season changes what is worth putting in a box. So the Farm Box is a promise about quality and timing, not a promise about contents. What is going in each week is published before it goes out.
You can skip or pause any week before the 9 PM cut-off, so a week away does not mean a wasted crate. The Farm Box page has the sizes and what a typical week looks like.
Topic 11
The WhatsApp button
The round green button in the bottom-right corner of every page opens a WhatsApp chat with Dinkomart, on +91 82177 32257. A person at Dinkomart answers it.
What happens when you tap it:
- On a phone, WhatsApp opens. On a computer, WhatsApp Web opens in a new tab.
- The first message is already written for you. On a product page it names that product, so we know straight away what you are asking about.
- Change the message as you like, then press send.
Prices for a large acreage, which bio-input suits your crop, whether a machine fits your farm, or a question about an order you have placed. Prefer to talk? Call the same number — topic 13.
Topic 12
Where we deliver
We grow and pack in Mandya district, Karnataka, and deliver out to households in Bengaluru and Mysuru.
How your crate gets to you
If you ordered before 9 PM.
Which is why your pincode matters at checkout.
You pay the driver in cash.
If you are not sure whether we reach you, ask before you order — the fastest way is WhatsApp, and the numbers are on the Contact page.
Topic 13
Getting in touch
| You want to | Best way |
|---|---|
| Ask about an order you have placed | WhatsApp, with your order number |
| Change or cancel an order | WhatsApp, before 9 PM on the day you ordered |
| Tell us something arrived wrong | WhatsApp, the same day |
| Ask about a machine, or get a quote | The Enquire on WhatsApp button on that machine |
| Ask whether we deliver to you | WhatsApp, with your pincode |
| Partner a plot, or sell through us | The Farmers page |
| Anything else | The Contact page |
Have your order number ready if it is about an order — it is on your confirmation, and it is built out of the date you ordered:
Who you are buying from
Two registered businesses work together here, and it is worth knowing which is which:
- DINKOMART ONE LLP — holds the order book. This is who you buy from.
- DINKO AGRITECH — the GST-registered supplier business and the registered trademark.
The About page lists the registrations and the paperwork behind them.
What next